Username: Email/TitanConnect name (the "freshmjw" in "freshmjw@udmercy.edu")
Password: Student/Employee T-Number (begins T-zero, with a capital T; e.g., T01234567)
EXAMPLE
Username: freshmw
Password: T01234567
Click the Forgot Password link and enter your First Name and Last Name (properly capitalized), and your username (all lowercase) to have a reset password message sent to your UDM email account. We strongly encourage you to verify that your email account isn't full before using this password reset tool.
Still can't login?
Call IDS at (313) 578-0580 (Monday through Friday, from 8:30am to 5:00pm).
Why is my course Unavailable?Knowledge course sites are unavailable by default. While faculty still can access these sites and upload content, students cannot access these sites until they are made available by faculty. Students with questions about when a course site will be made available should contact their professors. Faculty who aren't sure about how to make a course site available should click here. Where are my courses?Knowledge accounts and courses are updated according to the following schedule: One month before the start of the term:
First two weeks of the term:
Outside of these times, accounts and courses are updated the first and third Tuesday of each month. |
Blackboard, TurnItIn, & Wimba
Contact the Instructional Design Studio
EMail: ids@udmercy.edu
Phone: 313-578-0580
EMail & TitanConnect Issues
Contact the Information Technology Helpdesk
Email: helpdesk@udmercy.edu
Phone: 313-993-1500